Privacy Policy
Last updated: February 8, 2026
At Dokal, we take the protection of your personal data very seriously. This privacy policy describes the information we collect, how we use it, and your rights.
1. Data Collected
We collect the following personal data when you use our platform: • Identification information: last name, first name, email address, phone number. • Professional information: medical specialty, license number, office address. • Usage data: connection logs, platform interactions, preferences. • Appointment data: information related to appointments managed through the platform.
2. Purpose of Processing
Your data is processed for the following purposes: • Creation and management of your practitioner account. • Provision and improvement of our practice management services. • Communication regarding your use of the service. • Compliance with our legal and regulatory obligations.
3. Legal Basis
The processing of your data is based on: • The performance of the contract between us when you use Dokal. • Your explicit consent for certain specific processing. • Our legitimate interests in improving and securing the service. • Compliance with our legal obligations.
4. Data Retention
Your personal data is retained as long as your account is active. Upon account deletion, your data will be erased within 30 days, except for data we are required to retain by law.
5. Data Sharing
We never sell your personal data. It may be shared with: • Our technical subcontractors (hosting, email delivery) strictly within the scope of providing the service. • Competent authorities when required by law.
6. Security
We implement appropriate technical and organizational security measures to protect your data: encryption of data in transit and at rest, strict access controls, regular security audits.
7. Your Rights
Under the GDPR, you have the following rights: • Right to access your personal data. • Right to rectify inaccurate data. • Right to erasure of your data. • Right to data portability. • Right to object to and restrict processing. To exercise these rights, contact us at: tom@dokal.life
8. Contact
For any questions regarding this privacy policy, you may contact us at: tom@dokal.life